FREQUENTLY ASKED QUESTIONS

Can I BYO Food & Drinks?

We don’t allow any outside food or drinks at the cinema, nor do we have a BYO alcohol license. We rely on food & drink purchases to keep the projectors running. We have a water station located at the base of the stairs.

Do you serve alcohol?

Yes, we have a bar that serves locally made beer, wine & cider.

Can I eat & drink in my Private Cinema?

Yes, you can order food & drinks from the comfort of your cinema seat using the QR codes located near your seat. You can also order at the bar and we will deliver food and drinks to your private cinema. You can also order in advance by clicking here. If you are celebrating a birthday party and bringing along a cake, we ask that you eat cake outside of your Private Cinema as it gets messy!

How many guests can I bring along?

Cinema 1 can seat up to 22 guests & Cinema 2 can seat up to 12 guests + 6 floor seats (18 total). The private cinema hire fee is a flat fee. You can bring as little or as many guests as you like with no change in the price.

Can I host a Birthday Party screening?

Yes, you can host a birthday party at Henkel Street. If you are 16 or over, you can go ahead and book any cinema at any time. We also have 2 dedicated screening times for kid’s parties on Saturdays & Sundays. Click here for more information.

What films can I watch?

You can screen anything available from our catalogues available here. We don’t have access to films currently playing at the big cinemas, however we do have catalogues filled with thousands of movies new & old, all demanding to shine on the big screen where they belong! If you would like to screen your own self-produced content or already have a film license for a certain film, please email hello@henkelstreetcinema.com.au to see whether you’ll be able to screen your content. The same booking fee will apply to screen your own content. You will be required to dropbox your film in a .mp4 format to hello@henkelstreetcinema.com.au at least 24 hours before your screening so we can get the file organised & ready to project.

What if the film I want to play goes for longer than my screening session?

All our private cinema sessions are 135 minutes in length. If you’d like to play a film that is longer than 135 minutes, you will need to ‘add an extra half hour’ or ‘add an extra hour’ at an additional cost. 

There are only certain sessions that you can add an extra hour to:

Cinema 1 - Saturdays 7pm, Sundays 6pm.

Cinema 2 - Thursdays 7.30pm, Fridays 7.30pm, Sundays 7pm)

The other option is to book 2 sessions in a row in either cinema if you’re keen on a double-header!

I’m struggling to find a specific film. Can you help?

Yes, please send us an email & we’ll see what we can do to help track down your film. hello@henkelstreetcinema.com.au

Can I include an intermission?

You have the option to include a 7 minute intermission in your screening when making a booking. Just make sure you have enough time to fit it in.

Can I make a booking outside of your regular hours?

Yes. All bookings outside of hours are $299 for a 135 minute screening session in Cinema 1 - you get exclusive use of the whole venue. Kid’s party out of hours bookings remain at $399. You can make an out of hours booking any time between 10am-midnight Monday-Sunday. Guests are able to arrive 30 minutes before your session begins. You can also add an extra hour to the booking for $99 if you’d like some more time at the venue. The venue will close 20 minutes after your booking session ends. A minimum of 4 days prior notice is required for this type of booking. Please email hello@henkelstreetcinema.com.au to organise this.

Is the venue wheelchair accessible?

Our cinema isn’t a huge space, however we have designed it so those using wheelchairs can access all parts of the cinema, except for cinema 2 which is only accessible via a flight of stairs. If one of your guests, or yourself uses a wheelchair please book cinema 1. For more information please get in contact with us hello@henkelstreetcinema.com.au & we are very happy to help accomodate any requirements you have.

Can I hire a Private Cinema for other things like a talk or musical event?

At this stage, we’d like to keep things simple & screen based, so we’ll only be accepting bookings for private screenings of films.

Can I game at the cinema?

We plan on making gamers welcome in the very near future – we are just working on getting the right systems in place to do so.

I need to cancel my screening

We have a no cancellation policy 7 days before your booking. We will not be able to refund you if you cancel a booking. However, you are able to reschedule your booking before the 7 day cut-off time and choose a new date for your screening.

Can I bring my furry friend?

Sorry, unfortunately we don’t allow your dogs, cats or parakeets onto the premises. Maybe one day we’ll build a dedicated pet friendly Private Cinema!

Can I come & check out the cinema?

We have a few public screenings each week to give you an opportunity to check out the cinemas. Click here for this week’s screening times.